120-21 91 Ave, Queens, NY 11418 · 24/7 emergency line Call 917-900-0555Free Inspection
East NYC Roofing LLC logoEast NYC
Roofing LLC
Emergency Roof Repair

Emergency Roof Repair in NYC: 24/7 Leak & Storm Response

When water is coming through the ceiling, you need a crew, not a callback next week. Our 24/7 emergency line gets a licensed, insured roofing team to your building within 2 hours to stop the water, protect the structure, and set up the permanent repair.

  • 20 years in business
  • 10-year warranty on replacements
  • Within 2 hours for leaks
  • Free written estimate

Problems this solves

  • Active leak during or right after a rainstorm
  • Ceiling sagging or dripping from stored water
  • Roof section torn open by wind or a fallen tree
  • Skylight or bulkhead leaking heavily
  • Flat roof with a sudden split or blown-off membrane
  • Water running down walls or into light fixtures
  • Missing shingles exposing the underlayment or deck
  • Roof drains clogged and water backing up on the roof
  • Fire or impact damage to the roof surface
  • Tarps or temporary patches from another contractor that failed

Emergency Roof Repair explained

Emergency roof repair is the fast first response that stops water from entering a building and prevents further damage. It usually means a temporary or semi-permanent fix: securing a tarp, sealing an opening, clearing a drain, or making a quick repair to a flashing or membrane. The goal is to protect the interior, insulation and structure until a permanent repair or replacement can be scoped and done properly. If the building is unsafe or there is an electrical hazard, call 911 first and keep everyone clear of the affected area until help arrives.

Options and materials

Emergency tarping

Heavy-duty tarps secured over open or damaged areas to keep water out until permanent work can be done safely, once the weather has cleared and the roof has dried out.

Temporary patch and seal

Quick sealing of splits, punctures and failed flashings on shingle or flat roofs to stop active leaks fast, with the permanent fix scoped and scheduled afterward.

Drain and water clearing

Clearing blocked roof drains, scuppers and gutters so ponding water drains off the roof and stops forcing its way in through seams, flashings and low spots.

Board-up of openings

Securing roof openings or damaged sections with decking or panels where fallen debris, a tree or some other impact has opened up the roof. We explain the tradeoffs before you decide.

Follow-up permanent repair

A written scope for the full repair or replacement once the emergency is stable and the roof has dried enough to work on, so the temporary fix is not left in place.

Our process

  1. Call and triageOur 24/7 line gets the basics: what is leaking, where, and whether anyone is at risk. We also tell you what to do in the meantime, like moving belongings.
  2. Dispatch within 2 hoursA licensed, insured crew is sent to your building with a response time of within 2 hours for emergency calls, and we keep you updated as they travel.
  3. Safe access and assessmentWe assess the roof and the source of the water, working safely in wet or windy conditions and deciding what can be done right now versus later.
  4. Stop the waterWe tarp, seal or clear the problem area to stop water entering, prioritizing whichever fix protects the interior and the structure fastest.
  5. Document the damageWe photograph the damage and the temporary work. Those photos are useful for insurance claims and for planning the permanent repair that follows. You can ask us questions at any point.
  6. Plan the permanent repairYou get a written estimate for the permanent fix, so the temporary measure is not left in place longer than necessary and the problem is actually solved.

What affects the price

Time of day and weather

Night, weekend and storm-time calls take more crew effort, equipment and risk than a scheduled visit, and that is reflected in how emergency work is priced.

Size of the damaged area

A small opening takes less material and time than a large torn section that needs a big tarp, several boards or a more extensive temporary seal.

Roof height and access

Tall buildings and hard-to-reach roofs require additional safety setup, ladders or equipment, and more time to get materials safely up to the work area.

Temporary versus permanent work

A quick stop-the-water fix costs less than a full repair. We tell you clearly which one you are buying and what the follow-up will involve.

Materials needed

Heavy tarps, decking, sealants and fasteners are used depending on what the damage requires, and larger or more complex damage uses more of each.

Getting a price

Because these factors change from roof to roof, we don't publish one-size-fits-all prices. We inspect your roof for free and give you a written, itemized estimate before any work starts.

Every emergency roof repair job includes

  • 24/7 phone line answered by a person
  • Response within 2 hours
  • Licensed and insured crew
  • Safe roof access and assessment
  • Tarping or temporary sealing as needed
  • Debris clearing from the work area
  • Photo documentation for insurance
  • Written estimate for the permanent repair
  • Bilingual English and Spanish communication
  • Written workmanship warranty reference, terms on our warranty page

Written workmanship warranty on every job; full roof replacements carry our 10-year warranty. Warranty terms.

Frequently asked questions

How fast can you get to my building?
We respond within 2 hours on emergency calls. Severe weather or widespread storms can affect travel times across the city, but we keep you updated and prioritize active leaks and open roofs so the most urgent problems are handled first.
Is a tarp a permanent fix?
No. A tarp is a short-term measure to keep water out. It should be followed by a proper repair or replacement as soon as conditions allow. We give you a written estimate for that follow-up so the temporary fix does not become a long-term problem.
What should I do before the crew arrives?
Move valuables away from the leak, place buckets, and if it is safe, relieve water bulging in a ceiling by puncturing it into a bucket. Keep clear of electrical hazards and fixtures. If there is any danger to people, call 911 first.
Can you help with my insurance claim?
We photograph the damage and the work performed and can provide a written scope to support your claim. Your insurer decides coverage. Keep receipts and notes from the day of the emergency, because they make the claim process easier.
Do you work in the rain or at night?
When it is safe, yes. Safety comes first, so heavy lightning or very high winds may limit what can be done on the roof. In that case we focus on protecting the interior and return as soon as conditions allow.
Do emergency repairs carry a warranty?
Our work carries a written workmanship warranty, and the terms are on our warranty page. The 10-year warranty applies to full roof replacements and new roofs, so a temporary emergency fix is covered by the workmanship terms, not by the 10-year warranty.

Related services

Building types

Find your neighborhood · Licenses and credentials

Roof Emergency? We Answer 24/7.

Active leak or storm damage? Call now - we respond within 2 hours, any time.

Call 917-900-0555
Call NowFree Inspection